Privacy Policy

Organization-Level Privacy Policy

MediXR Privacy Policy

Effective Date: June 7,2023

This Privacy Policy applies to the use of our VR surgery video app,VRconsent, developed by MediXR Pte Ltd in collaboration with FeM Surgery. FeM Surgery provides valuable support and expertise in the development and implementation of the VRconsent app, ensuring the highest standards of quality and user experience. It outlines how we collect, use, and protect your personal information when you use our app. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable laws and regulations.

Collection and Use of Personal Data

Our goal at FeM Surgery and MediXR is to provide and improve the VRconsent application specifically designed for educational purposes. The app serves as an informative tool for surgeons to use with their patients who are about to undergo surgery, helping ease their anxiety and provide a better understanding of the surgical process. It also facilitates improved communication between doctors and patients as patients become familiar with what to expect during surgery. To provide and improve the VRconsent application, we may collect the following types of Personal Data:

Usage Data: Information that your device sends whenever you use the VRconsent app.

We use your Personal Data for the following purposes:

• To provide and maintain the VRconsent application, a Virtual Reality surgery video app specifically designed for educational purposes and for use by surgeons with their patients, including monitoring usage for statistical analysis, bug fixing, and improving user experience.

• Manage personal data: To manage your registration as a user of the VRconsent application, providing you access to different functionalities available to registered users.If you no longer wish to have an account with us, you can request the deletion of your account by contacting us via email at info@medixr.sg or on our website: www.medixr.sg. Once we receive your request, we will delete your account and any associated personal information as soon as practicable. Please note that deleting your account will result in loss of access to certain features and content within the VRconsent app.

• For the performance of a contract: To develop, comply with, and undertake the purchase contract for the VRconsent application or any other contract with us through the application.

• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications, for updates or informative communications related to the functionalities, updates, and security of the VRconsent app.

• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.

• To manage your requests: To attend and manage your requests related to the VRconsent app. If you have any requests or inquiries regarding your personal data, such as accessing, correcting, or deleting your information, or if you have any concerns about our privacy practices, please contact us via email at info@medixr.sg on our website: www.medixr.sg. We will promptly address your requests and provide you with assistance regarding your concerns. We are committed to ensuring that your privacy rights are respected and upheld.

• For other purposes: We may use your information for additional purposes, such as conducting data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving the VRconsent application, its content, and your overall experience.

Retention of Personal Data

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of the VRconsent app, or we are legally obligated to retain this data for longer periods.

Data Processing and Security

Your information, including Personal Data, is processed within FeM Surgery and MediXR Pte Ltd’s ooperating offices and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other Personal Data.

The security of your Personal Data is important to us, and we strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we take reasonable measures to safeguard your Personal Data, we cannot guarantee its absolute security.

Your Choices About Your Information

We respect the choices that you make with respect to your privacy and therefore allow you to request that we delete the Personal Data that we have collected or stored about you specifically related to the VRconsent app. Once we receive your request, we will delete your information as soon as practicable. Please note that the time required to complete the deletion process may vary depending on the nature and complexity of the request. However, we will endure that the deletion is carried out promptly and in accordance with applicable laws and regulations.

Video Content and Usage Information:

Our App provides videos of different medical procedures for educational purposes. When users access and use the App, we may collect information related to the videos viewed, such as the duration of viewing, progress, and interactions with the video player controls. This information helps us improve the app's functionality and user experience, ensure that we deliver relevant and informative content to our users.

Third-Party Services:

We may use third-party services, such as analytics providers and advertising networks, to assist us in analyzing how the app is used, to serve personalized advertisements, and to optimize the user experience. These third parties may collect information about your use of the app over time and across different websites and apps.

Please note that these third-party services may have their own privacy policies, and we encourage you to review them. We do not control the privacy practices of these third-party services.

Links to Other Websites:

Our App may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site or service. We strongly advise you to review the privacy policy of every site or service you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the Privacy Policy. We will also inform you through the app or via email, where appropriate. It is your responsibility to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us:

If you have any questions about this Privacy Policy or would like to request that we delete your Personal Data specifically related to the VRconsent app, you can contact us by visiting this page on our website: www.medixr.sg or by email: info@medixr.sg. We value your privacy and are committed to protecting your personal information. If you have any concerns or queries regarding the Privacy Policy or the handling of your Personal Data, please do not hesitate to reach out to us.

Thank you for trusting MediXR and FeM Surgery with your personal information.